Return Policy


Goods Returns Form
We will issue you with a Goods Returns Form, explain our simple returns procedure and discuss the easiest and most convenient way for goods to be shipped back to us.

Provide Documents
Should you have to return a product, we will ask you to provide the original TTi tax invoice, copy tax invoice or delivery docket and any instruction manuals, information booklets or containers that were shipped with it.

Contact Customer Service
Contact our Customer Service centre on 1800 816 277 Monday – Friday 7am – 5.00pm, or email us at for more details.